Returns & Exchanges

At Collector Store, we want you to be completely satisfied with your curated fashion pieces, which is why we offer a 30-day return window for all unworn items with original tags. Whether you need a different size or a complete refund, our streamlined process ensures your experience remains premium.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt until your refund or exchange has been processed.